Clients & Feedback
Alison Ellis/Care to Talk have managed my mobile contract portfolios in several organisations for over 15 years.
The mobile industry is complex and contains many pitfalls and finding the best deal for now and for the future can be a time consuming and frustrating experience.
Alison (CTT) provides a personal and knowledgeable resource that simplifies the whole mobile management process to ensure you receive the best deal. Clear and concise advice with a keen eye on price and value for money, I can highly recommend the service.
Mark DeOweneley | Gear4Music Limited
First Class Service from Care to Talk
Holderness Satellites Limited receives a first class service from Care To Talk. Alison has looked after our mobile account for many years now.
Care to Talk are always happy to help with any queries we have and quick to resolve any issues. We would not hesitate to recommend Care To Talk.
Holderness Satellites Limited
We’d become frustrated with our previous provider. Care to Talk approached us in a completely different way, with a very much ‘can we help’ approach rather than a hard sell. They listened to our frustrations and quickly reviewed our current state. This even included canvassing our end users to understand their challenges and requirements – a process that really created a positive feel.
The options and recommendations submitted included tangible justifications that showed clearly they were offering alternatives based on best fit and improved functionality, beyond a simple cost saving. The transition was completely pain free and the continued support has been exceptional. We really feel our mobile telecoms are now managed by experts in that field, allowing us to concentrate on our business.
SS Managing Director
It is always a pleasure to work with Alison @ Care To Talk. Alison's personal touch means excellent customer service along with the best deal to suit our company needs.
I can concentrate on other aspects of my job knowing our mobile phones management is in very capable hands. Couldn’t be happier!
Janice Waldron, Sedamyl Limited
Our company have employed Alison's services for our mobile phone contract. She has been first class in all of her dealings and we are so pleased that our contract is now in her hands, I would not hesitate to recommend Alison / Care to Talk for your telecommunications needs.
John Foston, SAL AGC Ltd
Care to Talk Limited continue to provide us with an excellent customer service for our mobile comms contract. Having had such a poor customer experience from our previous supplier I moved our mobile contract across to Care to Talk some time back. The care and attention to detail Alison always provides is second to none. An excellent deal coupled with fantastic customer service is what everybody is looking for and would highly recommend her.
Stephen Purkis, Future Industrial Services Limited
The service and support from Alison at Care To Talk has been, and continues to be, first class. In an indutry dominated by huge corporations this personal service has immeasurable value to SME's and the people working there. It's a breath of fresh air.
Dan Ireland, Garthwest
Amvale Medical Transport Ltd are responsible for a variety of contracts throughout the United Kingdom that includes Frontline Ambulance support, the transportation of Human Organs & Tissue, ECMO Retrieval Teams and Patients for Transplant, within the NHS National Framework via Land, Sea and Air. Additionally, we are responsible for the repatriation of a variety of many other types of patients around the country. All of this is often under extreme and emergency situations and high-pressured environments. Communication is both vital and essential to ensure we maintain the operational effectiveness of the company and the essential service to our own hospitals and clients.
In September 2015 Amvale Medical Transport Ltd put out to tender for the supply, maintenance and technical support of 265 mobile devices for use within the company. Of these devices, 205 were existing numbers requiring a Port across to a new Network (EE) and 60 were new additional numbers, all of which were required to support a variety of work across the broad spectrum of company contracts. Our initial list of suppliers was eventually reduced to four, from which Care to Talk was awarded the contract with us. This was due to their competitive pricing, confident and positive approach to our demands and their obvious conscientious “Care to the Client” attitude. Whilst we had the option to choose from any range and variety of mobile devices, we selected Samsung as our model, all of which arrived in plenty of time, and all together, with sim cards. Additionally, the Care to Talk team also supplied a list of all sims from old supplier numbers against new and tagged to each device with its sim, for each device that had been allocated to each User. This made both the allocation and network switch processes to our Users extremely efficient and quick.
From the start, Care to Talk has been true to their word with Alison applying her own rigorous and professional support to ensure that we have received and maintained a robust and fully effective service throughout. During the porting phase we experienced no disruption from our original service at all and the whole process was smooth and efficient. Given that the largest portion of these phones are to be used for emergency ambulances and response cars it was extremely important to us that the service be continually reliable and stable, for obvious reasons, especially during porting.
Alison applied her own watchful eye over the whole process with continual updates and communication, to ensure that the whole process went to our satisfaction. Since 2015 to date Alison has remained as our supplier for mobiles and continues to ensure that we receive a top rate service.
Furthermore, in 2020 Amvale decided to change their VoIP provider and phones and due to the level of service provided by Alison and Care to Talk it was not difficult for us to select them as our new provider, once again the transition across from old to new service was seamless.
Additionally Alison maintains scrutiny of our account to ensure that User levels are at their best and that we also get the best financial service as well. Alison will always stay in touch to check on the service and is always readily available to talk or assist if needed.
I would have no hesitation in recommending Care to Talk to any other company for Mobiles or VoIP and have only the highest regard for Alison and Care to Talk. You can be assured of competitive rates, professional support and a real genuine care towards “You” the User.
SD Hudson, General Manager, Amvale Medical Transport
Alison has provided me with an outstanding service to help with finding mobile phone contracts for my business. I have always found her extremely helpful and easy to reach should I need advice or have any issues. Alison will always be my contact for future business.
Chris Johnson | C & A Recruitment
Care to Talk's experience and knowledge of the telecoms market allows them to present the best offerings available, often providing a cost saving and or service enhancement, the customer wasn't even aware of!
Perfect customer service which allows you to leave the management of your telecoms requirements to them, so you can focus on your business.
I genuinely could not recommend Care to Talk highly enough! Such a refreshing change!
Simon Sharkey | Cartwright Vehicle Conversions
I was fortunate enough to start working with CareToTalk about 5 years ago and thank goodness!
If you value your time and you want your provider to value your time and encourage you to save money as a business without compromising on your “deals” etc then please speak to Alison.
I will never work directly with any of the Mobile phone providers, ever, ever again as Alison provides an incredibly personable and professional service.
I cannot recommend Alison and her team enough.
Thank you again and again.
Paul Tomlinson | Destination Produce